Turnaround, shipping options, and delivery details.
How to edit/cancel after checkout, fix wrong decklists/files, and address change windows.
Supported decklist formats, import tips, and how to avoid common mistakes.
Where to find tracking and what each status means.
If we mess something up—print defects, incorrect items, or shipping damage—we’ll make it right.
How returns and refunds work, and what’s eligible.
A practical overview of our printing approach and what to expect from the finished cards.
A quick overview of our policies, guarantees, and how we handle support and issues.
Payments are handled through established processors, and we don’t store full card numbers on our servers.
What we collect, what we don’t, and how we use it.
The rules for using the site and placing orders.
What we won’t print, adult content guidelines, and your rights to submitted images.
PrintMTG products are intended for casual play and playtesting (not sanctioned events).
How to report IP concerns and how we respond.
Clear proxy rules: PrintMTG products are intended for casual play and playtesting. They are not official Magic cards, not for sanctioned events, and must not be represented or resold as authentic.
Quality you can actually count on: If we mess something up—print defects, incorrect items, or shipping damage—we’ll work with you to make it right.
Transparent policies: No “gotcha” fine print. Everything important lives on public pages you can read before you buy.
If you need help with an order, a deadline, a file/list issue, or a policy question: