PrintMTG respects intellectual property rights and expects our customers to do the same. Because many PrintMTG products are custom-made from customer-submitted content, we have a clear process for reporting IP concerns and requesting removal.
This policy explains (1) what you can and can’t submit, and (2) how rights holders can contact us if they believe content used in an order infringes their rights.
Customer-submitted content and your responsibilities
When you upload images, text, or other content (“User Content”) or request a specific design, you represent that you have the rights, permissions, or licenses needed to use that content for the purpose you’re ordering it.
You also agree that your order is not intended to mislead others about authenticity, origin, or endorsement.
PrintMTG does not provide legal advice. If you are unsure whether you have the rights to use a piece of content, do not submit it.
What we do not allow
We may refuse, cancel, or restrict orders that we believe are intended for deception or commercial misuse, including:
- Counterfeit or “pass as authentic” requests (including content intended to be sold or represented as official/real)
- Requests designed to impersonate a brand or product in a way likely to confuse others
- Trademark misuse (logos/branding used in a misleading way)
- Any order that suggests resale as genuine or other fraud
PrintMTG products are intended for casual play and testing where proxies are allowed, and they are not official products.
How to report an IP concern (takedown request)
If you are a rights holder (or authorized to act on behalf of one) and believe content used in connection with PrintMTG infringes your copyright, trademark, or other IP rights, email us at:
[email protected]
Subject line: IP Takedown Request
To help us act quickly, include:
- Your contact information (name, company, email, phone)
- A clear description of the work/mark you believe is being infringed
- The specific material you want removed (include links, screenshots, or enough detail for us to identify it)
- A statement that you have a good-faith belief the use is not authorized by the rights holder, agent, or law
- A statement that the information in your notice is accurate, and that you are the rights holder or authorized to act on their behalf
- Your electronic signature (typed full name is fine)
Once received, we may temporarily pause production, cancel an order, or remove the material from our systems where applicable while we review.
Counter-notice / disputes
If you believe a takedown request was submitted in error (for example, you have permission, a license, or the content is your original work), you may respond to our notice email with:
- Your name and contact info
- The material in question
- A brief explanation of why you believe the claim is mistaken
- Any supporting documentation (license, authorization, proof of ownership)
We’ll review and respond. In some cases, we may require additional verification before reinstating or reprocessing an order.
Repeat issues and account action
PrintMTG may restrict or terminate service for users who repeatedly submit content that results in valid IP complaints, or who appear to use the service for deception or counterfeit purposes.
Policy updates
We may update this policy from time to time. The version posted on this page is the current version.