Last updated: January 1, 2026
Who we are
Our website address is: https://printmtg.com (“PrintMTG,” “we,” “us,” or “our”).
If you have questions about this policy or want to make a privacy request, contact us at: [email protected]
What personal data we collect
We collect information in a few ways:
Orders and checkout
When you place an order or attempt to checkout, we may collect:
- Contact information (name, email, phone)
- Billing and shipping address
- Order details (items purchased, quantities, order notes)
- Transaction metadata (order totals, timestamps, fraud/risk signals)
Payment information: Payments are processed by our payment processors. We do not store full payment card numbers on our servers. Your payment processor may collect payment details needed to complete the transaction.
Accounts
If you create an account, we collect the information you provide (such as name and email) and store account preferences and order history associated with that account.
Customer support
If you contact us (email/contact forms), we collect the information you send us and may keep records of our communications.
Comments
When visitors leave comments, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Gravatar’s privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media uploads
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the website.
Automatic data (log data)
Like most websites, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and referring/exit pages
- Approximate location (derived from IP)
- Date/time of requests
This helps with security, debugging, and improving site performance.
Why we collect data (legal bases / purposes)
We use personal data to:
- Process and fulfill orders (including shipping and customer service)
- Communicate with you about your order, account, or support requests
- Prevent fraud and keep the site secure
- Improve our website and services (analytics and performance)
- Comply with legal obligations (tax, accounting, and recordkeeping)
Cookies
We use cookies and similar technologies for core site functionality and, where enabled, analytics.
Common cookies you may see
- If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
- When you log in, we set cookies to save login information and display preferences. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me,” login persists for two weeks.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and expires after 1 day.
Managing cookies
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality (like login or checkout).
Embedded content from other websites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves the same as if you visited the other website directly. These websites may collect data, use cookies, and track your interaction with that embedded content—especially if you’re logged into those services.
Analytics
We may use analytics tools to understand traffic and improve the site. These tools may set cookies or collect usage data. (If you don’t use analytics, you can remove this section.)
Who we share your data with
We do not sell your personal information.
We may share personal data with third parties only as needed to operate the business and provide services, such as:
- Payment processors (to process payments)
- Shipping carriers and shipping services (to deliver orders and provide tracking; e.g., USPS/UPS if you select those services)
- Hosting, security, and performance providers (to keep the site running and protected)
- Email/communications providers (order confirmations, support replies)
- Fraud prevention and security tools
- Professional advisors (accounting, legal) when necessary
- Authorities if required to comply with law or protect rights/safety
How long we retain your data
- Order records: We retain order and transaction data for as long as needed for customer support, accounting, tax, and legal compliance.
- Account data: We retain account information while your account is active. You can request deletion (see below).
- Comments: If you leave a comment, the comment and its metadata may be retained indefinitely to help recognize and approve follow-up comments.
- Support messages: We may retain support communications for operational and training purposes.
What rights you have over your data
Depending on your location, you may have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal/recordkeeping requirements)
- Object to or restrict certain processing
- Opt out of marketing emails (where applicable)
If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request we erase personal data we hold—except data we must keep for administrative, legal, tax, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Order and security data may be processed by third-party providers described above.
Children’s privacy
This website is not intended for children under 13, and we do not knowingly collect personal data from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision.
Contact
For privacy questions or requests, contact: [email protected]